
The free-to-play sensation 'Genshin Impact' has transcended its digital origins to become a merchandising behemoth. We sit down with a key figure in MiHoYo's marketing department to understand the strategy behind their incredibly successful product lines.
Verified Reporter


Step aside, limited edition collectibles of yesteryear. The world of anime merchandise has a new king, and its name is 'Genshin Impact'. From intricately detailed figures of beloved characters like Lumine and Kazuha to an ever-expanding universe of apparel, plush toys, and even gourmet food items inspired by Teyvat's cuisine, MiHoYo's merchandising arm is a force to be reckoned with.
To unravel the magic behind this phenomenon, we secured an exclusive interview with Kenji Tanaka, the lead marketing strategist for 'Genshin Impact' at MiHoYo. Tanaka, often seen sporting a subtle Traveler keychain, embodies the company's dedication to its fanbase.
'Our approach to merchandise is rooted in authenticity and a deep understanding of what our players cherish,' Tanaka explained, gesturing to a display of exquisite Nendoroids. 'Genshin Impact is more than just a game; it's a world players inhabit, and the characters are their companions. We aim to bring those tangible connections into the real world. It's not just about slapping a logo on a product; it's about capturing the essence of the character, the artistry of the world, and the emotional investment our players have.'
Tanaka highlighted the meticulous process involved. 'Every piece, from a keycharm to a high-end statue, undergoes rigorous quality control. We work closely with artists and manufacturers to ensure that the product not only looks good but feels premium. For instance, when developing our plush toys, we spent months perfecting the softness, the stitching, and the facial expressions to ensure they truly capture the charm of characters like Paimon or a mischievous Klee.'
He also emphasized the importance of listening to the community. 'We constantly monitor player feedback, social media trends, and even in-game trends. If players are clamoring for more merchandise related to a specific region or character, we take that seriously. Our collaborations, like the recent one with UNIQLO, are also carefully chosen to align with the aesthetic and spirit of Genshin Impact, offering fans stylish and accessible ways to express their love for the game.'
With new characters consistently being introduced and existing ones receiving ongoing love, the 'Genshin Impact' merch empire shows no signs of slowing down. Tanaka's insights reveal a sophisticated strategy that prioritizes fan satisfaction and the seamless integration of digital and physical worlds, setting a new benchmark for interactive entertainment merchandising.
"As Kenji Tanaka, the creative engine behind MiHoYo's merchandising magic for 'Genshin Impact,' I see our merchandise not as mere products, but as tangible extensions of the vibrant world of Teyvat and its unforgettable inhabitants. Our strategy is built on a bedrock of player passion and a relentless pursuit of quality. Each figure, plush, and apparel item is crafted with meticulous attention to detail, designed to evoke the same sense of wonder and connection that players experience in-game. We are essentially bottling the essence of adventure and friendship, allowing our dedicated community to carry a piece of their beloved world with them, wherever they go. It's about celebrating the shared experience and fostering a deeper bond with our player base through thoughtfully designed, high-quality collectibles." — Tsundere Critic
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